![]() For details on current or successor products not listed, please check the corresponding product pages and the system requirements on supported operating systems.Please ensure that you always use the latest updates available!. ![]() Native Apple silicon support (as of December 2021): all upcoming major product releases will be available as native applications that do not have to rely on Rosetta 2 anymore.plug-ins and drivers) need to be officially compatible with macOS Big Sur (and Apple silicon-based hardware) as well! While many of our current products are compatible with macOS Big Sur on Intel-based systems and can be used on Apple silicon-based systems using Rosetta 2, please keep in mind that other software and hardware you intend to use (e.g. Not only did Apple introduce a new operating system but also a new hardware platform with the Apple silicon-based system on a chip (SoC) solution. This method should not modify or change your user data, but we encourage you to have a complete backup of your data prior to this migration.We’d like to update you on the development and certification process regarding macOS Big Sur for Steinberg products. Starting in August, you will find an option in Self Service named Big Sur Migration which will prompt you for your password. If you are already on macOS Big Sur because your Mac came with Big Sur or you updated during the testing phase, you will still need to complete the upgrade process to move to our new management system. If you use software that is still not compatible with macOS Big Sur, please let us know so that we can approve an exception for you to remain on macOS Catalina for the time being or find an alternate solution. If you are unable to upgrade on your own, and are unable to schedule a time to upgrade via the Service Desk please contact us so we can work towards an alternate option for you. We do not expect the future upgrade to macOS Monterey, or future versions of macOS to require a full backup and erase like this upgrade does. Starting JanumacOS Catalina will not be supported, except in rare circumstances with approved exceptions. We will not require all supported Macs to be upgraded to Big Sur (or macOS Monterey) until 2022. ![]() We understand that an upgrade process like this can be an inconvenience, and we want to help make sure you have time to do this. We expect the upgrade process via the Service Desk to take 3-5 days depending upon how busy we are. If you’d prefer that the CAS Service Desk take care of the backup and upgrade process for you, we can schedule a time for you to drop off your Mac, or you can drop it off at your convenience. Starting in August, you will find an option in Self Service named Big Sur Upgrade which will warn you that it will download and install macOS Big Sur after erasing your Mac. You can complete the upgrade without being on campus, as long as you have a backup of your data. If you maintain a backup of your own using Time Machine or something similar and are comfortable with it, you can complete this upgrade on your own. In June, Apple announced the next version of macOS coming this fall and we have already begun testing macOS Monterey as we anticipate being able to make it available to you before the end of the year.īecause of this management system change and the required space to upgrade to macOS Big Sur, you will need to backup your data and fully erase your Mac as part of the upgrade. In addition, we’ve vastly improved the login and account experience, and we’ve laid the groundwork for faster updates and upgrades in the future. In fact, you will be able to setup your new Mac entirely on your own, even if you’re off campus!Īs part of this new management system we’re able to provide new solutions such as the CAS Assistant menu bar app to provide you with the information and actions you need when you call the Service Desk. Not only can all Macs be encrypted with FileVault, you will no longer need to bring your next new Mac to the Service Desk to get setup or login after a password change. Back to top Improvements to How We Support MacsĪlong with the availability of macOS Big Sur, we’re using this opportunity to build out an entirely new management system to enable us to better support Macs here at CAS.
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